Plan Withdrawal

Issuers can withdraw plans as needed before the final submission deadline for the upcoming plan year using the Plan Withdrawal Notification Form located in the Plan Management (PM) Community. Issuers can also use this form to change the status of stand-alone dental plans (SADPs) to off-Exchange only, and to withdraw on-Exchange qualified health plans (QHPs) and on- or off-Exchange SADPs they are offering in the current plan year.

For plans submitted for the upcoming plan year, issuers will have a final opportunity to withdraw plans during the plan confirmation process, as described in the Letter to Issuers.

Issuers that need to submit a Plan Withdrawal Notification Form can follow the steps below:

1. Log into the PM Community.
2. Navigate to the Withdrawal Forms tab in the top navigation bar.
3. Click “New” on the right side of the screen to generate a new Plan Withdrawal Notification Form.
4. Complete the required fields denoted by an asterisk.
5. Click “Save” and "Submit for Approval" to submit the form to CMS for review.

Issuers can view Plan Withdrawal Notification Forms they have previously initiated or submitted in the Withdrawal Forms section of the PM Community. Once CMS processes submitted forms, issuers can see the relevant updates in their active plan list in the Plans tab of the PM Community.

For more information on submitting Plan Withdrawal Notification Forms, reference the PM Community User Guide located in the Resources tab of the PM Community home page.

Issuers withdrawing plans should also notify their state regulatory body.

Frequently asked questions (FAQs) about the plan withdrawal process are located here. Questions about submitting Plan Withdrawal Notification Forms should be submitted to the Marketplace Service Desk (MSD) at CMS_FEPS@cms.hhs.gov or 855-CMS-1515.