Register for Updates

CMS sends updates and information during the certification period in several ways: 

REGTAP

Register for the REGTAP portal to get CMS technical assistance related to Marketplace and Stabilization programs that are not a part of the Marketplace Plan Management Group (MPMG). Registered users can access the library training resources, webinars, and the inquiry tracking and management system. 

Registered REGTAP users who are affiliated with an issuer organization and elect to receive notifications will automatically be subscribed to Issuer Insights, an e-newsletter that highlights upcoming deadlines, new trainings and webinars, and updates on guidance.

Email Blasts and Communications

To get QHP Application and certification-related emails and announcement blasts from CMS, make sure your contact information in the PM Community is current and accurate.

Contact Information in the PM Community

CMS encourages both issuers and states to make sure their organizational contacts are listed correctly in the PM Community so that they don’t miss important communications from CMS about QHP Applications and the certification process.

Issuers and states should manage their contacts within the Organizations tab of the PM Community.

CMS uses the contact list in this tab as a distribution list for sending QHP certification-related communications to issuers’ organizations and states.

PM Community partner users are encouraged to keep this list up to date, so that all relevant members of their organization receive the appropriate communications.

Add New Contacts

To create a new contact:

  1. Click “New” in the top-right corner of the “Contacts” box or list display. The New Contact box will display and your Organization will auto-populate.
  2. Fill in at least the contact’s name and email address.
  3. Click “Save” to save the contact and return to the previous screen, or click “Save & New” to save the contact and create another new contact.

Remove Contacts

To request to delete a contact:

  1. Click the dropdown to the right of the contact’s email address and click “Edit.”
  2. When the “Edit Contact” box displays, scroll down and click the checkbox next to “Delete.”
  3. Click “Save.” CMS will be notified of your request to delete this contact. Please allow 3-5 business days for processing.
For more information on navigating the PM Community, including managing and editing contact lists, review the PM Community User Guide found on the Resources tab of the PM Community homepage. Contact the Marketplace Service Desk (MSD) at CMS_FEPS@cms.hhs.gov with any questions.